Revenue Operations Analyst
The Company: Lightyear builds software that is revolutionizing the telecom management experience for hundreds of enterprises. Lightyear’s platform helps enterprise IT teams automate telecom procurement, network inventory management, telecom bill payment, and much more, and is utilized by companies including Honeywell, Alo Yoga, Palo Alto Networks, and Louis Vuitton. Lightyear has raised nearly $50M from the first investors in Roblox, Discord, Coupang, Robinhood, and Flexport.
The Role: This role will be crucial in managing our sales and marketing systems, providing support to our sales team, and forecasting and reporting. As a Revenue Operations Analyst, you’ll play a critical role in scaling our revenue operations to help serve our growing customer base. Reporting directly to the Director of Revenue Operations, you will lead CRM initiatives and the implementation of best-in-class processes to ensure our revenue operations are as efficient as possible. For success in this role, you’ll need to be comfortable helping with high-level strategy around optimal sales operations while also rolling up your sleeves to implement and iterate on operational processes.
This position will be fully remote, full-time and salaried with $90k - $110k OTE cash and a meaningful equity package (compensation determined by experience and fit). You will have the opportunity to move up in our organization much faster than in a traditional sales operations role.
Responsibilities:
- Support GTM leadership with short-term forecasting, task management, and other day-to-day sales operational activities
- Manage our GTM tech stack, including Salesforce and Hubspot, for a high level of quality, consistency, and accuracy to ensure they are helping the GTM org achieve key objectives
- Identify areas for operational improvement and facilitate enhancements to processes
- Ensure sales, marketing, and engineering teams are communicating smoothly
- Collaborate with internal stakeholders to understand business requirements and translate them into technical solutions
Our Ideal Candidate:
- 2+ years in a revenue operations, sales operations, or similar role (preferably in technology or telecom)
- Certified Salesforce Admin with intimate experience using HubSpot
- Strong analytical skills, with the ability to observe trends. Able to actively make suggestions based on the results
- Energy, grit, and flexibility needed to thrive in a constantly changing work environment
- An innate ability to self-start, prioritize, and creatively problem-solve